How can I activate my account?

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us

I forgot/lost my password. How do I reset it?

You can reset your password by clicking on the lost password? link in the login page. If you have 2FA enabled, you can’t reset your password, you need to contact us at support@joboctopus.com

I am having problems accessing sample store. Some of the pages look weird. Am I using the right browser ?

As Job Octopus site has some of the latest graphics designs which may not be supported in lower version of browsers, it is recommended that you use the following browsers to access Sample Store:

1. Microsoft Internet Explorer Version 10 onwards.

Download the latest Microsoft Internet Explorer at: http://windows.microsoft.com/en-us/internet-explorer/download-ie

2. Mozilla Firefox Version 10 onwards.

Download the latest Mozilla Firefox at: https://www.mozilla.org/en-US/firefox/new/

3. Google Chrome Version 12 onwards.

Download the latest Google Chrome at: https://www.google.com/chrome/browser/desktop/

In addition, please ensure that your Javascript and Cookie is enabled on your browser.